DESCRIPTION

Rocksteady Music School is the UK’s largest rock and pop school. We teach fun and inclusive in-school band lessons to primary age children. Our mission is simple: to amplify children’s self-belief and remove barriers to music education. We’re currently in thousands of schools in the UK, teaching nearly 100,000 children every week – and we’re growing fast.
We have recently opened our second office in the UK, based in Birmingham’s Jewellery Quarter. This distinctive, lively setting suits us perfectly and we’re on the lookout for great people to join our new team here. We all play our part in supporting our band leaders to reach as many children as possible with their lessons. We are a community of music lovers using our individual talents to help give children the self-belief to succeed. That’s what gets us out of bed in the morning.
We are seeking a dynamic and motivated Client Success Representative to join our sales team. The ideal candidate will be responsible for finding and building strong relationships with schools to promote our music education programs. This role requires excellent communication skills, a passion for music education, and the ability to work collaboratively with school administrators and educators.

As a Client Success Representative you will:

• Engage in good quality conversations with decision makers and confidently articulate the benefits of our music lessons
• Responsible for lead generation
• Be accountable for your sales campaigns
• Working as one of our ‘School Champions’ in the sales team
• Work closely with the teams in the office and communicate regularly with the out of office sales team including helping schedule their time

As a Client Success Representative you’ll:

• Be confident calling potential new clients on the phone and building completely new relationships
• Have good written and verbal communication skills
• High a level of empathy and strong listening skills
• Be a team player that always demonstrates a positive and enthusiastic approach to work
• Be approachable and personable with a deep sense of integrity
• Be passionate about music and its benefits
• Be highly organised and target driven

We appreciate that previous experience does not always tell the full story so if you like the sound of this role, don’t rule yourself out if you feel you don’t tick all the boxes.

Benefits

• Base Salary £24,000 with first year on target earnings of £27,000. UNCAPPED COMMISSION
• 25 days holiday plus bank holidays
• Free onsite parking
• Personal development opportunities
• Comprehensive benefits package including discounts on everyday purchases, free 24/7 GP service.
• Enhanced maternity and paternity pay.
• Employee discount at nationwide music instrument retailers.
• Celebratory staff away-days, Christmas parties and social events.
• Opportunities to work with the Rocksteady Foundation, reaching children and young people in charities and support groups across the UK.

Every once in a while, you get the chance to be part of something really special. When you join Rocksteady, you know immediately that you’ve found it. We might be growing fast but we pay special attention to protecting our unique working culture and ensuring everyone feels comfortable to be themselves at work. We look out for each other, welcome new colleagues as friends and stay true to our small-company roots; rolling up our sleeves if a job needs doing, solving problems together and, most importantly, always putting the children first. Likeminded people are joining us and we’re reaching more and more children with our lessons every week. We keep growing because we’re driven by our passion for the life-changing nature of music.
Join us and use your skills for good.
Your Passion. Their Future.

Please refer the Job description for details