• Competitive first-year OTE of $75,000–$80,000 with extensive training and development
• Join a global Total Talent Acquisition Software company headquartered in Brisbane
• Learn fast, grow quickly, and become a trusted expert in recruitment software

CLIENT SUCCESS STARTS WITH YOU

Scout Talent is looking for a full-time Client Success Specialist based in Milton, QLD.
Reporting to our Team Leader in Client Success, this is a strategic, relationship-focused role where you’ll own a portfolio of clients and be responsible for guiding them to success with our recruitment software.
This isn’t just triage or reactive support. It’s about building lasting relationships, becoming a trusted advisor, and proactively adding value at every stage of their journey.

More specifically, your responsibilities include but are not limited to:

• Responding to client enquiries via email and phone
• Troubleshooting and resolving product-related questions
• Training and onboarding new clients onto our platform
• Supporting demos alongside Account Executives to showcase our product
• Advising clients on recruitment strategy and best practice
• Championing user needs to our internal teams and product roadmap
• Managing and nurturing your own set of dedicated clients
• Collaborating across teams to continuously improve client satisfaction

WHERE PASSION MEETS PURPOSE IN RECRUITMENT TECH

Scout Talent is an Australian success story in the talent acquisition tech space. We’re a Total Talent Acquisition Solution: combining smart, intuitive software with the human expertise of specialists who care deeply about delivering real outcomes. Our products and services help clients across the globe attract, recruit, and retain the best people in their industry.
With over 20 years of experience, we’ve built a business that thrives on connection, collaboration, and curiosity. Our global HQ in Milton, Brisbane, is the heart of our operations — alive with energy, fresh ideas, and a shared commitment to innovation and impact.
When it comes to AI and automation, we’re all in. We don’t just embrace it — we live it, day in and day out. By working smarter, we spend more time where it counts: delighting our clients, growing our careers, and changing lives.
Our leadership team isn’t just supportive, they’re hands-on. We still sell, recruit, run demos, handle customer support tickets, and yes, sometimes even make you a coffee. We stay close to our people, our clients, and the market — because we grow together. Curious about our story, our people, or our platform? Dive in at www.scouttalent.com/au

READY TO DELIGHT WITH PURPOSE? LET’S TALK.

Apply today and take the next step in your career with Scout Talent — where great client relationships start with you.
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More specifically, your responsibilities include but are not limited to:

• Responding to client enquiries via email and phone
• Troubleshooting and resolving product-related questions
• Training and onboarding new clients onto our platform
• Supporting demos alongside Account Executives to showcase our product
• Advising clients on recruitment strategy and best practice
• Championing user needs to our internal teams and product roadmap
• Managing and nurturing your own set of dedicated clients
• Collaborating across teams to continuously improve client satisfactio