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Client Success Specialist at Upswell Marketing
, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Analytical Skills, Attention to Detail, Communication Skills, Problem-Solving Skills, Campaign Management

Industry

Advertising Services

Description
Description Join our award-winning team at UpSwell Marketing, honored as one of the Inc. 5000 Fastest Growing Companies and one of the Best and Brightest Companies! We are excited to present a distinguished opportunity for a Client Success Specialist to become a vital part of our dynamic team. The Specialist manages client campaigns, ensure smooth onboarding, and optimize performance. This role requires strong analytical skills, attention to detail, and the ability to proactively support clients. Key Responsibilities: Handle list counts, suppression uploads, tracking numbers, and match-back analysis. Support new customer onboarding and campaign execution. Ensure tracking numbers, QR codes, and landing pages function properly. Follow up on client approvals, campaign delivery, and ROI tool activation. Analyze call quality and performance metrics for ongoing improvement. Requirements 2-3 years of experience in a similar role. Proficiency in UpSwell tools and campaign management. Strong communication and problem-solving skills.
Responsibilities
The Client Success Specialist manages client campaigns, ensures smooth onboarding, and optimizes performance. Key tasks include handling list counts, supporting new customer onboarding, and analyzing call quality for ongoing improvement.