Client Success Virtual Assistant - Onboarding Bottlenecks at AI Acquisition

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

8.0

Posted On

06 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Follow-Up Skills, Client-Facing Communication, Administrative Coordination, Attention to Detail, Problem-Solving Skills, Onboarding Workflows, Task Management Tools

Industry

Business Consulting and Services

Description

About AI Acquisition An AI platform emerged as the global category leader in AI service provider enablement. Operating globally, with the US as its primary market, the unique hybrid of Platform-as-a-Service (PaaS) and AI marketplace has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale. AI Acquisition combines proprietary AI orchestration tools with proven enterprise SaaS infrastructure, delivers immediate value to the platform’s multiple agency customers and small and medium businesses worldwide. We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks. Whether through our AI Agency Incubator (Self-Guided), AI Accelerator (Done With You), or AI Agency Launchpad (Done For You), we provide the systems, training, and support to help our members achieve rapid success.Hear from our leaders: Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch here Matthew Jones, CEO, discusses his career progression and personal growth since joining The Growth Partner: Watch here Why Join AI Acquisition? Be part of a company managing 4M+ cold emails monthly for 700+ B2B clients. Gain hands-on experience with cutting-edge outbound systems and infrastructure. Work remotely in a high-growth, fast-paced environment with a global team. Build valuable skills in cold outreach, campaign optimization, and deliverability. Contribute directly to client success by reviving campaigns and improving performance. This isn’t just a job—it’s an opportunity to create a new and better life while working with visionary leaders who are shaping the future of AI-driven business growth. What You’ll Do Client Follow-Up & Monitoring Track new clients who have paid but have not completed the required onboarding form. Follow up consistently to encourage timely form submission. Identify clients who have submitted forms but have not booked their onboarding call, and initiate follow-up. Bottleneck Resolution & Communication Proactively identify onboarding delays and coordinate necessary steps to move clients forward. Maintain clear, professional communication with clients throughout the process. Provide timely updates to the Client Success Team about any ongoing or resolved bottlenecks. Administrative Support Manage onboarding-related administrative tasks to keep all processes aligned and on track. Use internal tools to track client progress and ensure all required steps are completed accurately. What We’re Looking For Strong organizational and follow-up skills. Experience in client-facing communication and administrative coordination. Ability to manage multiple tasks while maintaining attention to detail. Proactive problem-solving skills and a sense of urgency. Familiarity with onboarding workflows and task management tools is a plus. Training Provided You’ll receive complete training and support, including: Clear onboarding processes and task workflows Follow-up templates and client communication guidance Ongoing coaching and collaboration with the Client Success Team What’s In It for You Competitive Pay: $8/hour (Full-Time – 40 hours/week) Remote Flexibility: Work from anywhere with a reliable internet connection Skill Development: Grow your expertise in client success, follow-up coordination, and onboarding support Supportive Team: Work with professionals who are dedicated to smooth operations and great client experiences Meaningful Impact: Help new clients get started successfully and make a direct contribution to client satisfaction and retention Ready to Make an Impact? This is more than an admin role — it’s a chance to help new clients start strong and feel supported from day one. Apply now by submitting your CV and a brief note on why you’d be a strong fit. We look forward to hearing from you.

Responsibilities

The role involves tracking new clients during the onboarding process and following up to ensure timely completion of required forms. Additionally, the assistant will identify and resolve onboarding delays while maintaining clear communication with clients.