Operations | Full-time | Grantham
We’re looking for a Client Support Administrator to work as part of the reception team for our wealth management service, Castlegate.

CLIENT EXPERIENCE

You will maintain public areas and greet visitors, as well as operate the main telephone line for any inbound external calls and monitor the live chat system.

SKILLS AND EXPERIENCE

We encourage candidates of all backgrounds and capabilities to apply, although it’s essential that your values and experience align with this role’s key responsibilities. To be successful you will:

• have excellent written and verbal communication skills and demonstrate the capability to work independently and in a team
• have a high level of organisational skills, with the ability to work accurately with attention to detail
• produce accurate and timely work within your service line
• have a developing understanding of data protection requirements

WHAT DOES THIS ROLE INVOLVE?

As a Client Support Administrator, you will provide a quality front-of-house and administration service to support our team and clients.

We encourage candidates of all backgrounds and capabilities to apply, although it’s essential that your values and experience align with this role’s key responsibilities. To be successful you will:

• have excellent written and verbal communication skills and demonstrate the capability to work independently and in a team
• have a high level of organisational skills, with the ability to work accurately with attention to detail
• produce accurate and timely work within your service line
• have a developing understanding of data protection requirement