Looking to start your career but do not want to pay university fees?
Considering changing your career pathway and want to gain a professional qualification?

Then look no further as we have the perfect opportunity for you!

• September/October 2025 start – 18 months programme leading to permanent role
• Friendly supportive inclusive teams to help you succeed
• Above average apprenticeship salary plus competitive discretionary annual bonus and salary review
• Private Medical Cover
• Pension
• Gym membership/Cinema/Shopping discounts
• Social/sporting groups if you want to take part!

ONCE YOU QUALIFY, WE OFFER MANY PROGRESSION OPPORTUNITIES WITH A CAREER TO BE PROUD OF!

• Business Administration Apprenticeship
• Location: Cheltenham
• Start date: September/October 2025
• Apprenticeship Level: Level 3
• Selection Process: CV / Telephone Interview / Assessment Centre

WHAT DO WE LOOK FOR?

We are looking for a friendly customer-focused approach with good attention to detail, demonstrate a positive attitude, be organised, have good problem-solving skills.
We seek strong communicators with the ability to build effective working relationships with external clients as well as your team members and you will be keen to develop new skills.
You could already have some of these skills through any employment (including hospitality/retail work) work experience/volunteering or any hobbies/interests/sports.

ENTRY REQUIREMENTS

Ideally A-Level standard or equivalent with grade C or higher in 2 or more subjects.
You will need a minimum of 5 GCSE’s Grade 4 (C) or equivalent including Maths and English

The Client Support role in the EC team provides assistance to their Line Managers, Consultants and Client Relationship Managers (CRMs).

Typical tasks include:

• Contacting clients and providers by telephone, email and letter
• Collating information from providers and clients for reports
• Checking Insurer’s accounts and issuing annual financial statements to clients
• Administration relating to a wide and varying range of health and protection policies
• Drafting service schedules, deadlines and remuneration with clients
• Delivering agreed services in accordance with agreed time schedules and budget with each allocated client
• Preparing invoices for issuing to clients
• Maintaining records in accordance with internal guidelines and procedures.
• Keeping client files compliant
• Answering relevant calls that come in from various Employer Consulting helplines
• Keeping all Employer Consulting databases up to date
• Support, implement and maintain Information Security procedures and activities in accordance with Barnett Waddingham’s Information Security Policy