Client Support Associate at Alphabe Insight Inc

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal skills, Organizational skills, Time management, Problem-solving, Attention to detail, Multitasking, Client relations, Logistics coordination, Administrative support, Computer systems, Office tools

Industry

Public Relations and Communications Services

Description

Company Description Park 6 Logistic is a forward-thinking logistics and operations company committed to delivering efficiency, reliability, and innovation across every stage of the supply chain. With a growing presence in key markets, we focus on optimizing performance through smart systems, strong partnerships, and a results-driven mindset. Our team thrives in a collaborative environment where ideas are valued and professional growth is actively supported. Job Description We are seeking a detail-oriented and service-driven Client Support Associate to join our Boston team. In this role, you will act as a key point of contact for clients, ensuring their needs are met with professionalism and efficiency. You will support daily operations, coordinate communication, and contribute to delivering a high-quality client experience across all touchpoints. Responsibilities Serve as the primary liaison between clients and internal teams Respond to client inquiries in a timely and professional manner Monitor and manage client accounts to ensure satisfaction and retention Coordinate logistics updates and communicate status reports clearly Assist in resolving client concerns and escalating issues when necessary Maintain accurate records of client interactions and transactions Support administrative and operational tasks related to client services Qualifications Strong communication and interpersonal skills Excellent organizational and time management abilities Problem-solving mindset with attention to detail Ability to multitask in a fast-paced environment Professional demeanor with a client-first approach Proficiency in basic computer systems and office tools Additional Information Competitive salary package Opportunities for professional growth and career advancement Collaborative and supportive work environment Skill development and ongoing training Stable, full-time employment with long-term potential

Responsibilities

The Client Support Associate acts as the primary liaison between clients and internal teams to ensure high-quality service and satisfaction. Responsibilities include managing client inquiries, coordinating logistics updates, and maintaining accurate records of interactions.