We are looking for a motivated and detail-oriented Client Support Associate to join our team. In this role, you will be the reliable support for our clients, ensuring their needs are met promptly while working closely with internal teams to deliver excellent service.

• Assist the project team in implementing events/projects on-site
• Communicate with clients from event preparation to planning and execution
• Manage clients’ expectations regarding project, event, or exhibition
• Attend events to gain a good understanding of current trends
• Address client inquiries, concerns, and complaints promptly and effectively, ensuring high levels of satisfaction.
• Serve as the main point of contact for clients, coordinating communication between them and internal teams.
• Gather client feedback to identify areas for improvement and enhance overall service quality.
• Develop and submit project reports after event completion