Client Support Coordinator at Glory Global Solutions
Knutsford, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

12 Sep, 25

Salary

0.0

Posted On

13 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Telephone Manner, Powerpoint, Sales Skills, Microsoft Excel, Communication Skills

Industry

Marketing/Advertising/Sales

Description

This is a new role; we are looking for a team-player to provide effective administration support to the UK Sales team and the New Business Development Manager.
This role has a wide variety of tasks and learning. You will work in a busy and supportive sales team, working alongside our other departments in a growing and Investors in People Gold awarded business who value colleagues.

SKILLS, KNOWLEDGE & EXPERTISE REQUIRED:

Education Level:

  • GCSE’s and A levels or equivalent i.e., BTEC/apprenticeship desirable.
  • Excellent IT capability
  • A good level of Administration support experience
  • Advanced Microsoft Excel, PowerPoint, and Word
  • Excellent database management

Skills and Competencies:

  • Demonstrates the Glory values: Customer delight, integrity, innovation, speed, diversity and respect, teamwork.
  • Exposure to working in a high performing sales environment
  • Strong Interpersonal skills
  • Experience of managing complex deliverables
  • Sales skills
  • Excellent at managing, setting, and meeting deadlines.
  • Managing internal and external customers
  • Organised and efficient
  • A good eye for detail
  • Excellent professional written communication skills
  • Enthusiastic and willing to learn.
  • Team player with a flexible attitude
  • Ability to take initiative.
  • Numerate and good literacy skills
  • Confident telephone manner

Job Type: Full-time
Work Location: In person
Reference ID: GRY-089

Responsibilities
  • Providing technical sales support and reporting on behalf of the sales team
  • To provide sales support administrative functions specifically supporting the New Business Team function
  • Delivering logistics, stock and contract administration for new clients and new installations scheduling
  • Progressing sales initiatives alongside the New Business team – client liaison and following up with client requests
  • Creating and coordinating collateral to support new business meetings
  • Managing quotes and proposals on behalf of the National New Business Development Manager
  • Managing lead times for stock arrivals into the UK coordinating with the Glory logistics function
  • Creating reports and data on behalf of the sales team to support the client engagements
  • Run the Glory GB KYC’s Process
  • Checking Quotes & Proposals / ensuring correct customer pricing has been advised.
  • Checking Agreements and contracts for accuracy and correctly manage the delivery of the commercials to the operations function.
  • Liaise with other departments to ensure smooth transition from sales to operations.
  • Update and keep accurate CRM records on behalf of the sales function.
  • Ensure revenue and Order Intake data is accurately recorded.
  • Checking lead times / chasing for ordered stock shipping information.
  • Be the lead in providing purchase order management into Glory systems for tracking product delivery timings.
  • Raising New Solution / IMAC requests on to smartsheet on behalf of the Sales Team
  • Managing product codes and product solutions for new solution orders
  • Tracking and reporting on stock on behalf of customers
  • Creating all product invoices with accuracy and ensuring clients receive them.
  • Ensuring other departments have the correct information from sales to progress the delivery of solutions such as new contracts.
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