Client Support Representative

at  Lake Ridge Bank

Overview:
We are in search of a Client Support Representative to join our team! This role could be based at our Waunakee office OR Evansville office! As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a wide array of banking queries with the highest level of efficiency and security. This role is pivotal in sustaining the trust and satisfaction of our clients.
Responsibilities:

• Communicate openly and honestly with team members and management.
• Works as part of a team to accomplish office/dept goals. This includes working additional hours as needed and/or taking on additional responsibilities as needed within other rotations.
• Participates in internal/external training as appropriate.
• Participates in community involvement/bank activities as appropriate.
• Perform all other duties as assigned or requested.