Client Support Specialist at Aston Carter

, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

33.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Entry Processes, Data Entry, Administrative Support, EDI Orders, Purchase Order Processing, Excel, Pivot Tables, Data Analytics, Inventory Management, Order Confirmation, Shipping Updates, Issue Escalation

Industry

Staffing and Recruiting

Description

Job Description As a Client Support Specialist, you will be responsible for analyzing sales orders to determine and approve which should be released to the shipping department. Responsibilities Review sales orders and approve for shipping Advise departments on inventory discrepancies and quality checks. Coordinate with Shipping to manage freight costs and loads. Coordinate with Quality team for adjustments and credits. Analyze system reports for customer action plans. Provide order confirmation and shipping updates to customers.. Report insights to management from customer interactions. Escalate unresolved issues and respond to customer needs promptly. Essential Skills Proficiency in customer service and order entry processes. Strong data entry and administrative support skills. Experience with EDI orders and purchase order processing. Competency in Excel, including data entry and pivot tables. Knowledge of data analytics and inventory management. Job Type & Location This is a Contract to Hire position based out of Lebanon, TN. Pay and Benefits The pay range for this position is $30.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lebanon,TN. Application Deadline This position is anticipated to close on Mar 6, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Responsibilities

The Client Support Specialist analyzes sales orders to determine and approve release to shipping, coordinating with Shipping and Quality teams regarding freight, adjustments, and credits. Responsibilities also include providing order confirmations, shipping updates to customers, and reporting insights from customer interactions to management.