Client Support Specialist at FINGERPRINTING EXPRESS
Reno, NV 89502, USA -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

25.0

Posted On

15 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, Customer Service, Office Administration, Email, Microsoft Office, Powerpoint

Industry

Outsourcing/Offshoring

Description

Join Our Team at Fingerprinting Express – A Career with Growth & Impact!
At Fingerprinting Express, we don’t just offer jobs—we build careers with limitless potential. We are seeking a Customer Service Representative who is eager to grow within a dynamic, fast-paced environment that blends customer service, compliance, security, and healthcare administration while offering unparalleled leadership and business development opportunities.

QUALIFICATIONS

  • Minimum 2 years of experience in customer service or office administration.
  • Strong problem-solving skills and the ability to handle multiple tasks efficiently.
  • Proficiency in Microsoft Office (Excel, PowerPoint, email) and general tech applications.
  • Notary Public certification (or willingness to obtain one).
  • Must be at least 21 years old and a U.S. Citizen or lawful permanent resident.
  • Ability to pass a background check and drug test.

How To Apply:

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Responsibilities
  • Be the First Point of Contact: Welcome customers, answer questions and guide them through fingerprinting, notarization, and compliance-based services.
  • Reception & Administration for HireHealth: Support administrative healthcare tasks, ensuring seamless patient flow for physicals, blood work, and drug testing.
  • Fingerprinting & Compliance Services: Accurately process fingerprinting while maintaining strict security and confidentiality protocols.
  • Cash Handling & Transactions: Process payments accurately using our POS system.
  • Healthcare Administration Exposure: Gain valuable experience in both business operations and healthcare administration.
  • Data Management & Accuracy: Maintain organized records, ensuring accuracy and confidentiality.
  • De-escalation & Conflict Resolution: Handle customer concerns professionally and efficiently.
  • Service Awareness & Upselling: Inform customers about additional services that may benefit them.
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