Client Support Specialist I at Fiserv Inc
Coral Springs, FL 33065, USA -
Full Time


Start Date

Immediate

Expiry Date

15 Oct, 25

Salary

0.0

Posted On

16 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Responsibilities
  • Act as a point of contact for all day-to-day related merchant inquiries
  • Address clients immediate and future needs
  • Navigate through various Merchant Services subsystems, including North, South,
  • Effectively respond to merchant issues regarding interchange and chargeback compliance, merchant billing
  • Explain reporting of systems and products to merchants to resolve their concerns
  • Resolve merchant inquiries regarding billing, reporting, payments, products and solution
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