ABOUT LEAP

LEAP Legal Software is the global leader in providing innovative Legal Practice Productivity Solutions. With a proven track record spanning more than 30 years, LEAP empowers over 100,000 legal professionals across New Zealand, Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, and Poland. Our intuitive, fully-integrated software streamlines practice management, document production, accounting, and client interactions, specifically tailored to the needs of small to medium-sized law firms. At LEAP, our mission is clear and impactful: helping lawyers who help people.
In New Zealand, LEAP supports law firms by delivering powerful technology solutions designed to enhance productivity and efficiency. Our Auckland-based team is deeply committed to our clients’ success, fostering a supportive and high-performing culture rooted in accountability and continuous improvement. We believe in empowering our people to achieve excellence, valuing individuals who are driven, collaborative, and passionate about shaping the future of legal practice. Join LEAP and be part of an innovative team transforming the way legal services are delivered in New Zealand.

As a Client Support Specialist, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment. You’ll slot into a customer-focused team who strive to provide world class services to our clients and thrive on improving the customer experience as well as driving internal efficiencies.