Client Support Tier 1 - Sr Associate II at Fiserv Inc
King of Prussia, PA 19406, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

0.0

Posted On

31 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft Excel, Step, It, Fiserv

Industry

Financial Services

Description

CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

BASIC QUALIFICATIONS:

  • High School Diploma required; bachelor’s degree preferred
  • Minimum 2 to 4 years of customer service experience
  • Experience with Windows PC and Microsoft suite of projects
  • Must be Proficient in Microsoft Excel
  • 1 to 3 years of workforce experience
  • Internet research/analytical thinking experience
  • Experienced in written and verbal communication
    This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
    It is unlawful to discriminate against a prospective employee due to the individual’s status as a veteran.
    Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Responsibilities
  • Meeting or exceeding daily support inquiry goals
  • Support tickets, phone calls and/or emails based on role within the team.
  • Support inquiries are reviewed in the order received.
  • This team often needs to pivot focus to assist in the most pressing areas/time sensitive needs
  • Communicating with fellow merchants, agents, fellow team members and other internal Fiserv teams.
Loading...