CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

• Respond, investigate, and resolve production application system issues following documented procedures and solutions
• Analyze custom product configurations and settings to enhance product performance or functionality
• Escalate and engage other support groups when necessary to meet service targets for resolution quality and timeliness
• Accurately and concisely document production support issues for root cause analysis and operational/management reporting
• Prioritize case load based upon client urgency and impact while maintaining client expectations, ensuring a superior client experience