You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

RESPONSIBILITIES

Requisition ID R-10355769 Date posted 06/06/2025 End Date 06/23/2025 City Lincoln State/Region Nebraska Country United States Location Type Onsite

WHAT YOU WILL DO:

• Respond, investigate, and resolve production application system issues following documented procedures and solutions
• Analyze custom product configurations and settings to enhance product performance or functionality
• Escalate and engage other support groups when necessary to meet service targets for resolution quality and timeliness
• Accurately and concisely document production support issues for root cause analysis and operational/management reporting
• Prioritize case load based upon client urgency and impact while maintaining client expectations, ensuring a superior client experience