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Client Technology Manager at ECI Software Solutions

London, London - England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 26

Salary

65000.0

Posted On

28 Sep, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

Manage a book of Enterprise customer accounts — including Nerdio’s largest or most complex — and serve as the primary point of contact for technical questions, issue coordination, and problem resolution.
Advocate for customers and build strong relationships with technical stakeholders to ensure effective utilization of Nerdio Manager and maximize customer value.
Serve as a trusted technical advisor, maintaining consistent engagement that deepens the relationship over time.
Coordinate technical touchpoints across the customer’s stakeholders — IT operations, engineering, and finance — to keep engagement consistent and well timed.

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Responsibilities

Manage a book of Enterprise customer accounts — including Nerdio’s largest or most complex — and serve as the primary point of contact for technical questions, issue coordination, and problem resolution.
Advocate for customers and build strong relationships with technical stakeholders to ensure effective utilization of Nerdio Manager and maximize customer value.
Serve as a trusted technical advisor, maintaining consistent engagement that deepens the relationship over time.
Coordinate technical touchpoints across the customer’s stakeholders — IT operations, engineering, and finance — to keep engagement consistent and well timed.