Client Technology Staging Engineer at Abacus Group LLC

Mooresville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Device Provisioning, User Lifecycle Management, PC Building, Imaging, Staging, Windows, macOS, Active Directory, Microsoft 365, Azure, Azure AD, Citrix XenApp/Desktop, Automation, Scripting, Hardware Troubleshooting, BIOS Configuration

Industry

Staffing and Recruiting

Description

Summary The Client Technology Staging Engineer is responsible for end-to-end device provisioning, user lifecycle management (ULM), and multi-device staging in support of the Abacus client base. This role combines hands-on PC building and imaging with user onboarding/offboarding and the configuration of additional client hardware such as mobile devices, phones, and select network-enabled equipment. This position is client-facing in impact and highly visible within the organization. It requires precision, strong communication skills, technical depth across Windows and cloud environments, and a process-driven mindset. While exposure to network-connected devices is expected, this role does not require advanced network engineering responsibilities. Engineers in this role are expected to execute standardized build processes while also identifying opportunities to improve efficiency through automation and scripting. Responsibilities PC Build, Imaging & Hardware Configuration Build and configure laptops and desktop PCs using Abacus standard procurement and build processes • Execute imaging workflows (PXE, USB, or automated tools) • Stage devices according to Abacus and client-specific checklists • Install and configure Windows and macOS operating systems • Configure BIOS settings, drivers, and firmware updates as required • Troubleshoot hardware issues including GPUs, USB devices, driver conflicts, and OS-level errors • Validate successful configuration prior to shipment Lifecycle Management (ULM) Provision new user accounts across client environments • Handle secure offboarding and removal of user services • Configure and validate ULM services including: Active Directory Microsoft 365 / Office 365 Azure / Azure AD Citrix XenApp/Desktop Email and file access permissions Additional Equipment Staging Stage and initial configuration on equipment such as: Mobile devices Desk phones Peripheral hardware Network devices Qualifications 1–2+ years of experience in IT support, system administration, or a client-facing technical role • Hands-on experience building and configuring Windows PCs • Basic understanding of macOS configuration • Working knowledge of: Active Directory DNS & DHCP Microsoft 365 / Azure Networking Automation tools Device management Benefits of Working for Abacus: Exposure to diverse array of technologies Part of a team of experienced engineers who aim to deliver exceptional service Competitive compensation Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO Opportunities to further technical education through online courses Positive, friendly, supportive work environment

Responsibilities

The Client Technology Staging Engineer manages end-to-end device provisioning, user lifecycle management, and multi-device staging for the client base, involving hands-on PC building, imaging, and hardware configuration. This role also includes provisioning user accounts and configuring related services across various client environments.