ABOUT TICKETEK ENTERTAINMENT GROUP

Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live!
Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting, with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partner

ESSENTIAL EXPERIENCE & SKILLS:

• Excellent verbal and written communication.
• Ability to develop new and existing relationships with clients.
• Ability to resolve client/customer problems in a helpful manner.
• Understanding or ability to learn ticketing systems and processes.

DESIRABLE, BUT NOT ESSENTIAL, EXPERIENCE & SKILLS

• Client/customer relationship skills.
• Experience in Events or ticketing roles.
• Tertiary qualified.

The Client Services Manager will join our Ticketek team based in Perth. This role will work closely with clients from Perth’s most prestigious venues, ticketing world-class entertainment events.
As a Client Services Manager you will ensure each client receives a high standard of service delivery and continuity across their accounts. You will liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance to ensure our clients maintain a high level of service delivery