Clinic Administrative Assistant at Big Stone Therapies

Staples, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

21.0

Posted On

14 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Insurance Verification, Customer Service, Microsoft Office, Professional Communication, Phone Etiquette, Medical Record Maintenance, Administrative Support

Industry

Health;Wellness & Fitness

Description

Description Big Stone Therapies is seeking a PRN (as-needed) Clinic Administrative Assistant to join our therapy team located within Lakewood Health System in Staples, MN. This position provides flexible, as-needed coverage to support clinic operations, including coverage for staff absences, peak volume periods, and other scheduling needs. Hours are not guaranteed and will vary based on clinic demand. Job Duties: Scheduling Schedule new referrals. Gather and verify demographic and insurance information. Schedule, reschedule, and cancel patient appointments as required. Monitor patient schedule to maximize productivity. Perform patient appointment reminder. Provide instructions to patients to ensure they are prepared for appointments. Resolve scheduling conflicts as they occur. Assess staffing needs for high and low census times. Communicate with therapists about schedules, patients, and any changes Schedule all other non-patient care time. (Meetings, care conferences, PTO, etc.) Customer Service Demonstrate excellent customer service in all interactions with patients, visitors, referral sources, co-workers, and all other parties. Courteously receive and respond to incoming telephone calls and emails. Maintain the appearance of the waiting room. Maintain confidentiality and security of Protected Health Information. Other Distribute mail. Scan, fax, and print documents. Clean/sanitize clinic areas as required. Orders supplies and maintain stock levels as required. Maintain patient charts. Opening and closing duties. Attend meetings as required. Other clinic duties as assigned. Requirements Qualifications: Education Require high school graduate or equivalent. Prefer two-year degree in a related field. Prefer previous experience in a medical office setting or other customer service-related field. Skills Strong computer skills to include proficiency in Microsoft Office products, the Internet, and the ability to learn new systems. Excellent verbal and written communication skills to interact with patients and co-workers in a professional manner. Excellent phone etiquette and in-person customer service abilities. Able to adapt and thrive in a changing and fast paced environment. Position qualifies for an excellent benefits package including: Health, Dental, Vision, Life, Short-Term Disability insurance options Flexible Spending Plan(s) 401k with employer contribution 8 paid holidays (including your birthday!) Generous paid time off accrual Accepting applications through Friday, June 5, 2026 or until position is filled. You will receive a confirmation e-mail once your application has been submitted. Big Stone Therapies, Inc. is dedicated to providing excellence in rehabilitation services by optimizing health and function for families and businesses within our communities through caring, hands-on healing.

Responsibilities

Manage patient scheduling, insurance verification, and general clinic administrative tasks to ensure smooth operations. Provide high-quality customer service to patients and visitors while maintaining the security of protected health information.