Clinic Administrative Assistant at BIG STONE THERAPIES INC

Olivia, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Customer Service, Communication Skills, Computer Skills, Microsoft Office, Phone Etiquette, Reliability, Adaptability, Confidentiality, Organizational Skills, Time Management, Attention To Detail, Problem Solving, Teamwork, Multitasking, Professionalism

Industry

Health;Wellness & Fitness

Description

Description Big Stone Therapies is currently seeking a full-time Clinic Administrative Assistant to join our rehabilitative therapy team located at 100 Healthy Way in Olivia, MN. This is a benefited position scheduled for 40-hours per week (1.0 FTE), Monday-Friday: 800am-4:30pm; with a 30-minute daily unpaid break. Job Duties: Scheduling Schedule new referrals. Gather and verify demographic and insurance information. Schedule, reschedule, and cancel patient appointments as required. Monitor patient schedule to maximize productivity. Conducts patient appointment reminder calls. Provide instructions to patients to ensure they are prepared for appointments. Resolve scheduling conflicts as they occur. Assess staffing needs for high and low census times. Communicate with therapists about schedules, patients, and any changes Schedule all other non-patient care time. (Meetings, care conferences, PTO, etc.) Customer Service Demonstrate excellent customer service in all interactions with patients, visitors, referral sources, co-workers, and all other parties. Courteously receive and respond to incoming telephone calls and emails. Maintain the appearance of the waiting room. Maintain confidentiality and security of Protected Health Information. Other Distribute mail. Scan, fax, and print documents. Clean/sanitize clinic areas as required. Order supplies and maintain stock levels as required. Maintain patient charts. Opening and closing duties. Attend meetings as required. Other clinic duties as assigned. Requirements Qualifications: Education Require high school graduate or equivalent. Prefer two-year degree in a related field. Prefer previous experience in a medical office setting or other customer service-related field. Skills Strong computer skills to include proficiency in Microsoft Office products, the Internet, and the ability to learn new systems. Excellent verbal and written communication skills to interact with patients and co-workers in a professional manner. Excellent phone etiquette and in-person customer service abilities. Able to adapt and thrive in a changing and fast paced environment. Demonstrates strong reliability and consistent attendance and a genuine desire to contribute daily. Position qualifies for an excellent benefits package including: Health, Dental, Vision, Life, Short-Term Disability insurance options Flexible Spending Plan(s) 401k with employer contribution 8 paid holidays (including your birthday!) Generous paid time off accrual Employee Sick and Safe Time accrual Accepting applications through Friday, February 27, 2026, or until position is filled. You will receive a confirmation e-mail once your application has been submitted. Big Stone Therapies, Inc. is dedicated to providing excellence in rehabilitation services by optimizing health and function for families and businesses within our communities through caring, hands-on healing.

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Responsibilities

The Clinic Administrative Assistant is responsible for scheduling patient appointments, managing demographic and insurance information, and providing excellent customer service. Additional duties include maintaining patient charts, handling mail, and ensuring the clinic's cleanliness.