Safe Space Rehabilitation Centre is a trauma-informed clinic providing physical rehabilitation services to motor vehicle accident (MVA) patients. Our Scarborough location offers in-person physical rehabilitation services to the patients sustained injuries in motor vehicle accidents. We’re committed to providing compassionate, high-quality care while keeping operations smooth, collaborative, and client-centered.
We are currently seeking a Clinic Administrator to oversee day-to-day operations at our Scarborough location. This is a highly relational and administrative role ideal for someone who is detail-oriented, reliable, and motivated by helping both patients and teams thrive.

POSITION SUMMARY

As the Clinic Administrator, you will coordinate patient scheduling, supervise reception, oversee chiropractors and rehab providers, manage treatment plan documentation(OCFs), communicate directly with patients and legal stakeholders, and support month-end billing preparation. You’ll also play a key role in building relationships with patients and staff, creating a grounded, professional, and organized clinic environment.

Key Responsibilities- Clinic Operations & Coordination

• Oversee daily clinic functioning and ensure smooth, organized workflow
• Support and supervise the scheduling of all rehab services to ensure efficiency and alignment with clinic goals
• Act as a point of contact and administrative lead for the chiropractic team, supporting their workflow and coordination needs
• Conduct Patient Intakes: Handle the process of new patients signing up with the clinic.
• Coordinate monthly billing preparation by tracking and ensuring proper documentation
• Prepare and submit relevant OCF forms (OCF-3, 18, 21, 23) in collaboration with clinical staff
• Collect signatures for OCF-18s and submit treatment plans and updates to insurers/legal as needed
• Maintain accurate tracking of all forms and submissions using Excel or shared trackers

• Oversee daily clinic functioning and ensure smooth, organized workflow
• Support and supervise the scheduling of all rehab services to ensure efficiency and alignment with clinic goals
• Act as a point of contact and administrative lead for the chiropractic team, supporting their workflow and coordination needs
• Conduct Patient Intakes: Handle the process of new patients signing up with the clinic.
• Coordinate monthly billing preparation by tracking and ensuring proper documentation
• Prepare and submit relevant OCF forms (OCF-3, 18, 21, 23) in collaboration with clinical staff
• Collect signatures for OCF-18s and submit treatment plans and updates to insurers/legal as needed
• Maintain accurate tracking of all forms and submissions using Excel or shared tracker