REQUIREMENTS

• 2+ years of healthcare or medical office experience preferred.
• Strong organizational and customer service skills.
• Familiarity with Jane App or similar EMR is an asset.
• Knowledge of insurance billing (eClaims, WSIB) is an asset.

• Greet clients and manage a warm, professional reception area.
• Manage bookings, cancellations, and payments using Jane App.
• Process direct billing through insurance providers.
• Handle phone calls, emails, and inquiries.
• Support practitioners with scheduling and forms.