Rehab Matters Private Limited is seeking a full-time Clinic Assistant to join our team. As a Clinic Assistant at our physio clinics, you will play a crucial role in general clinic administrative duties, assisting therapists in monitoring clients during therapy activities and treatment or assessment delivery.

REQUIREMENTS

• Minimum GCE ‘O’ or ‘N’ Level
• Diploma in Therapy Assistance or related field is an advantage
• Experience in Physiotherapy/Healthcare field is a bonus
• Strong communication and interpersonal skills
• Meticulous with attention to details
• Enjoy meeting and helping people
• Computer literate (Microsoft Office)
• Ability to work collaboratively as a team player
• Able to commit to 5.5 workweek
• Able to commute to 2 locations: Novena Royal Square Medical Centre and Guthrie House (Fifth Avenue)

Administrative (Primary)

• Take charge of general clinic administration duties, including front desk reception, upkeep of clinic environment, inventory control, to facilitate smooth operations.
• Attend to all appointment related enquiries, scheduling of client appointment and sending weekly appointment reminders.
• Maintain billing and payment records.
• Maintain record of client statistics.
• Maintain therapy equipment and scheduling of maintenance.

Therapy Assistance (Secondary)

• Assist in the preparation of patients for treatment.
• Support physiotherapists in assessments and treatments, providing physical assistance as needed.
• Prepare and set up therapy equipment for patient’s use.
• Supervise and implement exercise according to the exercise programme prescribed by the physiotherapist and ensure proper setup of equipment.
• Assist with therapy activities as well as assisting in lifting and transfer of patients whenever required.
• Create monthly engaging educational materials on heart and lung and chronic diseases (e.g., Instagram and Facebook posts).
• Assist with planning and conducting workshops, and public talks to promote the role of physiotherapy in chronic disease and adopting a healthy lifestyle.