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Clinic Care Coordinator at Metro City Medical Clinic

alberta, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 27

Salary

45000.0

Posted On

08 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Healthcare & Life Sciences

Description

Own speed to lead. Web forms, phone, text and Instagram inquiries for non-surgical treatments and hair restoration get a real human response the same business day. You qualify the inquiry and book the consultation in Zenoti.
Run the discovery call. Learn what the person wants, what's driving it, their budget and their timeline. Explain what a consultation involves and what happens after. You describe options at the level a coordinator should; clinical recommendations come from the provider.
Quote and close. Build treatment quotes from the price list, walk patients through Beautifi financing, collect deposits and convert consultations into booked treatments and procedures.
Follow up until there's an answer. Unbooked inquiries and unconverted quotes are worked on a set cadence in the CRM. No lead sits without a next action.
Coordinate the patient's path. Pre-treatment instructions, paperwork and confirmations before; a clean handoff to the clinical team on the day; a check-in and rebooking conversation after.

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Responsibilities

Own speed to lead. Web forms, phone, text and Instagram inquiries for non-surgical treatments and hair restoration get a real human response the same business day. You qualify the inquiry and book the consultation in Zenoti.
Run the discovery call. Learn what the person wants, what's driving it, their budget and their timeline. Explain what a consultation involves and what happens after. You describe options at the level a coordinator should; clinical recommendations come from the provider.
Quote and close. Build treatment quotes from the price list, walk patients through Beautifi financing, collect deposits and convert consultations into booked treatments and procedures.
Follow up until there's an answer. Unbooked inquiries and unconverted quotes are worked on a set cadence in the CRM. No lead sits without a next action.
Coordinate the patient's path. Pre-treatment instructions, paperwork and confirmations before; a clean handoff to the clinical team on the day; a check-in and rebooking conversation after.