Clinic Co-ordinator Bunbury at Demant Group

City Of Bunbury, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organizational Skills, Sales Strategies, Interpersonal Communication, Empathy, Process Oriented, Computer Literacy, Client Specific Sales

Industry

Medical Equipment Manufacturing

Description

Who is Audika? Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries. In Australia, Audika has over 200 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss. #LI-ON #LI-KYIK#audika_AustraliaResponsibilities We are looking for a passionate customer service individual to be a Clinic Co-Ordinator on part-time basis (3 days, Monday/Tuesday/Friday)! If you are interested in helping our clients improve their hearing and quality of life, keep on reading! This is the role for you. This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a compassionate, process oriented and purpose-driven individual whose outstanding organisational and customer service skills will help more people get access to better hearing. You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients. You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions. You will thrive in this role, if you have: Previous sales and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health Experience working with an older demographic, preferred Strong interpersonal communication skills and empathy for clients to support their hearing journey Higher School Certificate (HSC) or TAFE Qualification Computer literacy skills What's in it for you: Permanent Part-Time role in an established global organisation (3 days/week) Performance incentives Supportive hearing care team Professional development through clear career path and professional training MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life Employee Assistance Program Birthday and Christmas gifts Our values Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees. We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed. Our recruitment process: Application Review – Our Talent Acquisition team carefully reviews each application against the role criteria personally. Online Interview with our Talent Acquisition Partner – an initial virtual meeting to discuss your experience, career goals and complete a 10-minute online computer assessment. In-Clinic/Online Interview with the Hiring Manager & Trainer – an opportunity to meet in person or online with the Manager & Trainer and explore the role in more detail. In-Clinic Job Shadowing Session – you’ll have the opportunity to shadow our clinical team and observe the day-to-day responsibilities firsthand. We aim to make the process as engaging and transparent as possible. We provide timely updates during the recruitment process and encourage you to reach out to the Talent Acquisition partner for any updates or questions, successful or not.

Responsibilities

This pivotal role involves collaborating with Clinicians and Hearing Technicians to ensure quality hearing health care outcomes for clients. The coordinator will apply tailored client-specific sales strategies based on knowledge of products, services, and government funding programs.