Clinic Coordinator - White Cross - Lunn Avenue at Tamaki Health

Maungakiekie-Tāmaki, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Team Management, Healthcare Administration, Organizational Skills, Reporting, Billing, Patient Care, Communication, Compliance, Staff Development, Workforce Planning, Operational Excellence, Patient Flow, Invoicing, Accreditation Standards

Industry

Hospitals and Health Care

Description

CLINIC COORDINATOR – WHITE CROSS - LUNN AVENUE Lead and support frontline clinic staff Ensure smooth daily operations and patient flow Full-time permanent role, 40 hours per week White Cross is seeking a proactive and people-focused Clinic Coordinator to oversee daily operations at our busy clinic. You’ll play a central role in delivering exceptional patient experiences, supporting staff, and ensuring efficient clinic performance. About Tāmaki Health: As part of Tāmaki Health – New Zealand’s largest independent primary healthcare group – you’ll benefit from a supportive leadership network and contribute to equitable, accessible healthcare across our communities. In this role, you will work alongside a team of doctors, nurses, and medical receptionists, ensuring seamless workflows, operational excellence, and a safe, welcoming environment for patients and staff. White Cross Lunn Ave Urgent Care and GP in Remuera offers accessible, high-quality medical care every day of the week, from 8:00 am to 8:00 pm, providing urgent treatment for injuries and illnesses—such as cuts, sprains, broken bones, flu, asthma, and wound care—as well as ongoing family doctor services by appointment Monday to Friday. Our ACC-accredited clinic also provides on-site private x-ray, dental, physiotherapy, travel vaccinations, and referrals to other health services, making it easy for patients to receive comprehensive care in one place. With a warm, ethnically diverse team ready to support you and your whānau, convenient walk-in and appointment options, public transport access, and parking, White Cross Lunn Ave ensures prompt, professional care whenever you need it. Working Hours: 40 hours per week Key Responsibilities Lead, coach, and develop clinic administration and reception staff Ensure smooth day-to-day clinic operations, including patient flow, equipment, and facilities Oversee patient enrolments, invoicing, and billing accuracy Assist with staff rosters, workforce planning, and cover as needed Monitor and report on clinic performance (KPIs) Maintain compliance with health, safety, and accreditation standards Support recruitment, onboarding, and ongoing staff development Ensure exceptional patient care and professional communication What We’re Looking For Degree or relevant tertiary qualification (business or health administration preferred) Minimum 2 years’ experience in healthcare administration, general practice, urgent care, or similar Strong leadership, coaching, and team management skills Proficiency with PMS systems (e.g., Medtech, Indici) Excellent organisational, reporting, and billing abilities Commitment to equity and understanding of Te Tiriti o Waitangi Legal right to work in New Zealand Why Join Us? Be part of a passionate, purpose-driven healthcare team Gain leadership experience within NZ’s largest healthcare network Grow your career while making a meaningful difference Competitive salary and benefits How to Apply Please apply with your CV and a cover letter outlining your experience and motivation for the role. Only applicants with the legal right to work in New Zealand will be considered.

Responsibilities

The Clinic Coordinator will lead and support frontline clinic staff, ensuring smooth daily operations and patient flow. They will also monitor clinic performance and maintain compliance with health and safety standards.