About the job

Clinic ManagerImpress Greater Leeds Area (On-site)SaveApplyWe are IMPRESS. We believe everyone deserves a smile they’ll love.Join the IMPRESS Growing Team as a Dental Clinic Manager and Help People Smile with Confidence!

About Us:

We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 140 locations, offering leading care and state-of-the-art technology.

Why Join Us:

• Attractive Compensation Package based on experience and expectations.
• Incentive program linked to KPIs.
• Permanent Full-time contract, 40 hours per week.
• Modern, beautifully designed clinics with high-end equipment.
• Special discounts & benefits on treatments, aligners, and products.
• Comprehensive training for professional growth.
• Support team to help out with administrative procedures.
• Dynamic, unique, and fast-paced environment with impressive career development opportunities.

Responsibilities:

• Be the face of IMPRESS, deliver a world-class experience for every customer.
• Supervise and lead the on-site team with their tasks and responsibilities.
• Maintain the clinic’s team and your professionalism to sustain a patient-friendly environment.
• Solve escalated issues of any problems relating to patients.
• Guide the sales team to improve the clinic’s conversion rate.
• Ensure compliance and performance of the clinic with sanitary protocols.
• Coordinate with the booking agents and patient care for smooth appointment planning.
• Participate in recruitment, marketing actions and reception of patients.

Requirements:

• Proven previous experience in Dental Clinical Management.
• Calm and professional manner toward the team and the patients.
• Leadership, verbal and written communication skills for management.
• Energetic, well-organised and team spirited.
• Numbers-driven for sales.
• Passionate for training the team to help patients through their journey.
• Strong knowledge and use of PC and common software applications.