Clinic Manager at Passion Dental Group Inc.

Hamilton, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

90000.0

Posted On

10 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinic Management, Team Leadership, Dental Billing, Insurance Protocols, Staff Training, Budget Management, Office Administration, Customer Service, Scheduling, Marketing, Microsoft Office, Problem Solving, Interpersonal Communication, HR Management, Recall Max, Multi-tasking

Industry

Hospitals and Health Care

Description

We know that great dental care is about more than just clinical excellence—it’s about leadership, team spirit, and creating a seamless experience for every patient who walks through our doors. We’re looking for a dedicated and organized Clinic Manager to join our team at in Hamilton, an Anytime Dental Clinic, proudly part of the Passion Dental Group. Whether you’re a seasoned manager or stepping into a leadership role for the first time, you’ll be joining a supportive, growth-focused environment where your skills in operations, communication, and team leadership truly make a difference. Specifics about the role: - Job Type: Full Time - Schedule: Need to be available on evenings and weekends. Days to be determined at time of hiring. - Wage range Pay: $80,000.00-$90,000.00 per year About the Clinic: Thank you for considering applying for our Clinic Manager role. We're excited to be hiring for our growing bench of leaders that will run one of our clinics and are looking for exceptional candidates located in the region as this is an in-clinic leadership position. We are looking for a confident and energetic individual that thrives in a growing, entrepreneurial environment. We provide extensive hands-on training, which will be held at one of our sister clinics What you’ll do: Below we’ve listed formal responsibilities, but they are not limited to other responsibilities that may arise. Establish and manage internal office protocols and procedures to ensure overall office efficiency. Hire, train, and develop new office staff to meet patients’ needs and uphold the clinic’s standards. Develop and manage staff schedules and timesheets, overseeing other HR functions at both clinics. Create, implement, and manage an effective office budget. Oversee the processing of insurance claims and billing systems, ensuring accuracy and compliance. Deliver individual and team leadership to ensure all office employees provide outstanding client service. Greet patients professionally and cheerfully, creating a welcoming atmosphere. Schedule appointments and organize the clinic schedule to optimize workflow. Answer and appropriately route phone calls, addressing inquiries promptly and professionally. Utilize experience in internal and external marketing to enhance clinic visibility and community engagement. Train staff on the use of clinic specific software (training provided) and manage Recall Max systems. Perform other office administration duties as required. Uphold and protect the culture at both clinics, fostering a positive and engaging work environment What you’ll bring to the role: At least 5+ years of dental clinic setting experience, and at least 5+ years of leadership experience, directly supervising and coaching employees. Personality - We need an energetic strong leaders! Working knowledge of dental billing and insurance protocols. Proficient computer skills, including knowledge of Microsoft Office. Strong verbal and written communication skills. Solid problem-solving abilities and attention to detail. Friendly, professional demeanor with excellent interpersonal skills. Ability to multi-task effectively, working independently and as part of a dynamic team. Flexible schedule. The clinic is open 7-days a week and until 9pm on weekdays. Who we are: Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more. About our Clinics within Anytime Dental Group, we believe that we have created never-seen-before dental practices that are undoubtedly committed to our patients, their families, and our employees' experience. Passion's AI Use in Hiring: We do not use AI or automated tools to screen or evaluate candidates. All applications are reviewed by our recruitment team. Limited AI may be used during phone screens only for note-taking and does not influence hiring decisions. Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca

Responsibilities

The Clinic Manager is responsible for overseeing daily office operations, managing budgets, and leading staff to ensure high-quality patient care. Key duties include hiring and training employees, managing insurance claims, and optimizing clinic schedules.