Qualifications

• Experience: Minimum 5 years of experience in clinic administration.
• Strong organizational and leadership abilities.
• Excellent communication and interpersonal skills.
• Knowledge of healthcare operations, billing, and coding.
• Proficiency in healthcare management software and Microsoft Office.
• Problem-solving abilities and attention to detail.
• Ability to handle high-stress situations and a fast-paced environment

KEY RESPONSIBILITIES

• Clinic Operations Management
• Responsible to manage P&L of the clinic
• Manage sales of the clinic
• Oversee day-to-day clinic activities, ensuring efficiency and quality standards.
• Develop and implement operational policies and procedures.
• Ensure the clinic is compliant with health regulations and industry standards.
• Manage inventory, supplies, and ensure equipment maintenance.
• Staff Supervision and Development
• Recruit, train, and supervise clinic staff, including healthcare professionals, administrative personnel, and support staff.
• Schedule staff shifts and manage workload distribution.
• Conduct performance evaluations and identify training opportunities for skill development.
• Patient Care and Satisfaction
• Ensure a positive and welcoming patient experience.
• Address patient inquiries, complaints, and feedback promptly and professionally.
• Implement strategies to improve patient satisfaction and clinic reputation.
• Financial and Budget Management
• Oversee the clinic’s budget, monitor expenses, and manage financial resources.
• Assist in pricing services, tracking revenue, and optimizing billing processes.
• Develop financial reports and provide insights for budgeting and forecasting.
• Compliance and Safety
• Ensure compliance with local, state, and federal regulations.
• Monitor and maintain clinic safety standards, including infection control and emergency preparedness.
• Manage patient records and ensure confidentiality according to HIPAA and other privacy laws.
• Reporting and Communication
• Prepare operational and financial reports for senior management.
• Communicate effectively with staff, patients, and external partners.
• Address issues proactively and foster a collaborative, positive work environment.

Qualifications

• Experience: Minimum 5 years of experience in clinic administration.
• Strong organizational and leadership abilities.
• Excellent communication and interpersonal skills.
• Knowledge of healthcare operations, billing, and coding.
• Proficiency in healthcare management software and Microsoft Office.
• Problem-solving abilities and attention to detail.
• Ability to handle high-stress situations and a fast-paced environment.

Job Type: Full-time
Pay: RO1,400.000 - RO1,600.000 per mont