Are you a highly organized and people-oriented professional who thrives in a fast-paced healthcare setting? Our multidisciplinary physiotherapy clinic is looking for a dedicated Office Manager to lead our front office operations, support our clinical team, and ensure a smooth, welcoming experience for every patient.

QUALIFICATIONS:

• Previous experience in office management or administration (healthcare/rehab clinic experience is an asset)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Knowledge of insurance billing (MVA, WSIB, Insurance portals)
• Experience with scheduling software preferred (Jane App)
• Proficiency in Microsoft Office and clinic management software

• Oversee day-to-day clinic operations, including scheduling, billing, and patient flow
• Manage administrative staff, including training, scheduling, and performance oversight
• Coordinate with physiotherapists, chiropractors, massage therapists, and other practitioners to optimize clinic efficiency
• Ensure accurate and timely insurance submissions and patient billing
• Monitor clinic supplies, equipment, and vendor relationships
• Implement and maintain clinic policies and procedures
• Handle patient inquiries, concerns, and feedback with professionalism and care
• Support marketing and community outreach initiatives as needed