ARE YOU THE WELCOMING FACE AND THE ORGANISED HEART OF A HEALTHCARE TEAM?

At Bespoke Physiotherapy, we don’t just treat injuries; we restore lives. We are a patient-centred clinic known for our personalised care and exceptional service. We’re looking for a warm, efficient, and dedicated Clinic Receptionist to be the first point of contact for our patients and the crucial support for our team of practitioners.
If you thrive in a caring environment and love making people feel seen, heard, and valued, this is the perfect role for you.

As the face of our clinic, you will play a pivotal role in creating a positive and calming experience for our patients from the moment they walk in. Your duties will include:

• Front Desk Excellence: Greeting patients and visitors with a warm, professional, and empathetic manner.
• Administrative Mastery: Managing appointment scheduling, bookings, and cancellations efficiently using our practice management software. Liaising with all clinicians and supporting them with clinical letter writing.
• Communication Hub: Handling incoming phone calls, emails, and enquiries with clarity and compassion.
• Patient Coordination: Registering new patients, updating patient records with meticulous accuracy, and processing payments.
• Clinic Support: Ensuring the reception and waiting areas are tidy, calm, and welcoming. Assisting the physiotherapy team with administrative tasks to ensure the clinic runs smoothly.