JOB OVERVIEW

*Please do not contact or visit the clinic. Only job applications through Indeed will be considered.
*Only applicants with Jane App experience will be considered.
*Must be able to perform the following tasks:
- ICBC, WSBC, and Extended Health Insurance billings.
- Interact with clients that come into the clinic.
- Be able to communicate with phone calls and book patients accordingly.
- Have experience working in a physiotherapy clinic.
*Please apply ONLY if you meet the above requirements.

We are seeking a dedicated and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Experience in a medical or dental office is preferred but not mandatory.

EXPERIENCE

• Previous experience in a customer service role is essential; experience in a medical or dental office is highly desirable.
• Proficiency in data entry and familiarity with administrative tasks is required.
• Strong organizational skills with an ability to manage multiple priorities effectively.
• Excellent communication skills, both verbal and written, are necessary for interacting with clients and staff.
• Familiarity with Jane App is required.
• Ability to work collaboratively within a team environment while also being self-motivated.
  Join us as we strive to provide outstanding service while maintaining an efficient office environment!
  Job Type: Part-time
  Pay: From $18.50 per hour

Benefits:

• Flexible schedule
• On-site parking

Application question(s):

• Do you have experience in Jane App?

Work Location: In person
Expected start date: 2025-09-0

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage incoming calls using phone systems, directing them to the appropriate personnel.
• Perform data entry tasks accurately and efficiently, ensuring that all information is up-to-date.
• Maintain organized records and files, including patient information and appointment schedules.
• Assist with administrative duties such as proofreading documents and managing correspondence.
• Handle billing inquiries and process payments using Jane App.
• Coordinate appointments and follow-up communications with clients to ensure satisfaction.
• Support the office team with various tasks as required to maintain smooth operations.