JOB DESCRIPTION

Clinic Receptionist, Acupuncture clinic and teaching college

JOB DESCRIPTION

We are looking for a Clinic Receptionist for our small but busy Acupuncture Clinic in East Grinstead. We serve hundreds of patients from our local community each month and operate as a student teaching clinic, which supports our integrated training college. The post is three days per week, plus Saturday mornings and it is permanent, starting ASAP
We pride ourselves on the community that has evolved over many years of teaching and treating from the clinic. We are looking for someone that is excited by the prospect of being involved in a caring community and health care setting. You will be part of a friendly, professional team and will report to the General Manager. This role is a crucial post within the clinic and will therefore suit a personable and experienced receptionist with strong communication and inter-personal skills. We are looking for an individual who works well within a team but also has the confidence to take initiative when working independently. Excellent organisation skills are important as well as a calm and professional manner.

SKILLS / EXPERIENCE

This position will suit a candidate with a calm, professional, organised and methodical disposition. With either administrative, office or reception experience, you will be educated to A Level standard, equivalent, or above and demonstrate the following skills and aptitudes:
· Excellent communication and interpersonal skills: experience of working within a front facing role dealing with the general public, both in person and over the telephone, the ability to relate to a wide range of people and explain information simply and with sensitivity.
· Computer literate – good knowledge of Microsoft Office 365: Excel, Word, Teams, and Outlook. Experience of data entry and analysis, appointment or booking systems.
· Ability to prioritise, to record and relay information accurately. To work independently or with limited supervision and as part of a team. To problem solve and work pro-actively.
· To offer flexibility in providing cover for reception staff as necessary during periods of annual leave or staff sickness.

ROLE SUMMARY:

· To ensure the smooth and successful running of the clinic to the benefit of our patients, students, clinic practitioners, the college, and the visiting public.
· To support the college students who are observing or practising in the clinic.
· To support the team of clinic supervisors who teach in the student clinics.
· The post holder is expected to adopt a flexible approach to working in ensuring that duties are carried out to the highest possible standard and in compliance with all relevant policies and codes.

PLEASE SEND A FULL COVERING LETTER EXPLAINING WHY THIS POSITION APPEALS TO YOU AND YOUR SUITABILITY FOR THE ROLE. MAKE SURE YOU SEND THIS TOGETHER WITH YOUR CV TO THE DESIGNATED EMAIL ADDRESS. EMPLOYMENT AT THE COLLEGE IS DEPENDENT ON REFERENCES, IF YOU ARE A SUCCESSFUL CANDIDATE, PLEASE SUPPLY US DETAILS WHOM WE CAN CONTACT.

Job Type: 7.5 hours Monday and Tuesday and 4 hours alternative Saturdays.
Job Type: Part-time
Pay: £11.50 per hour
Work Location: In perso