Clinic Receptionist at University of Detroit Mercy

Novi, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Answering, Patient Check-in, Patient Check-out, Demographic Information Collection, Insurance Verification, Payment Collection, EMR Posting, Deposit Balancing, Bank Deposits, Risk Management, Quality Assurance, Compliance, Patient Safety, Infection Control, Appointment Scheduling, Call Triage

Industry

Higher Education

Description

Description Job ID SF9700-0802-1918 Position Classification FT Staff Non-Union Position Summary The clinic receptionist will assist with the day-to-day needs of the University of Detroit Mercy Eye Institute’s clinical functioning. Essential Duties and Responsibilities Performs all duties of a Clinic receptionist including, but not limited to, answering telephones, patient check-in, patient check-out, collecting patient demographic and insurance information, insurance verification, payment collection, posting charges/payments to EMR, daily deposit balancing, and preparing daily bank deposits. Participates in clinical Risk Management, Quality Assurance, Compliance, and Patient Safety/Infection Control Programs. Patient appointment management which includes scheduling, confirmation of appointments, triaging incoming calls, and management of missed appointments. Assists interns and faculty with insurance and payment related questions. Assists interns and faculty with billing, coding, and posting charges to EHR. Ensures the front desk and waiting room area are clean and presentable. Communicates effectively with patients, solving concerns politely, promptly and effectively. Communicates effectively and professionally with all faculty, students, and staff members. Assists with all aspects of clinic functions including optical and technician duties when needed. Other duties as assigned or as needs arise relating to the effective implementation of the clinical program. Requirements Minimum Qualifications Education – A High School Diploma or GED. Physical Requirements Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping. Work Environment Regular exposure to favorable conditions such as those found in a normal office. Salary/Pay Information Commensurate with experience Anticipated Schedule TBD Employee Benefits At the University of Detroit Mercy we continually strive to provide a high-quality, comprehensive benefits package to our valued employees. We offer our employees the following: · Medical - o Three health plans to choose from with a large national provider network · Dental - o Option to purchase additional dental plan through Sun Life Dental Care is available at the School of Dentistry to the employee, the employee's spouse or legally domiciled adult and dependents (dependents shall be as defined for Internal Revenue Service purposes). The fee for such services shall be waived for the employee, the employee's spouse or legally domiciled adult and dependents, up to a cap of $3,000 per individual per calendar year. Beyond the $3,000 cap amount, employees will be responsible to pay 25% of any remaining fees for the balance of that year. · Vision - o Option to purchase additional vision plan through Heritage Vision benefits available at Detroit Mercy Eye Institute $35 Comprehensive Eye Exam Contact Lens Exam starting at $7o 50% off Optical Frames 25% off Sun Frames 30% off Prescription Lenses 20% off Prescription Contact Lenses *Cannot be combined with insurance* · Health Savings Account and Flexible Spending Account options · Employee Assistance Program - o Provided to everyone in your household · Short-Term and Long-Term Disability · Life and AD&D - o One times base salary up to a hundred thousand dollars · Option to purchase additional life insurance, accident insurance, and/or critical illness insurance · Tuition Remission Benefit for you, your spouse, and children · Retirement Plan - Employees have a choice of the following: Employees who contribute 3% shall receive an Employer contribution of 6%, employees who contribute 4% in the plan shall receive an Employer contribution of 8%. Michigan’s largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University’s mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.

Responsibilities

The clinic receptionist will manage daily clinical operations at the University of Detroit Mercy Eye Institute, handling patient interactions including check-in, check-out, payment collection, and appointment management. This role also involves participating in quality assurance programs and assisting faculty/interns with insurance and billing inquiries.