Clinic Receptionist

at  Wentworth Halton XRay Ultrasound

Wentworth Halton X-Ray & Ultrasound is the region’s largest and most comprehensive provider of out-patient diagnostic imaging. We are looking for individuals interested in being part of our team to serve the needs of the patients and their referring physicians and healthcare providers in our communities.
We believe we are an exciting place to work. While we have multiple locations in Stoney Creek, Hamilton, Waterdown, Burlington and Oakville, this role will be situated in one of our Burlington and Oakville clinics.
We offer competitive wages. We encourage individuals interested in working with people and within healthcare to apply. Whether you are just recently entering the work-force or you have left the workforce but may want to come back and want to be part of something interesting and fulfilling. We are very interested in hearing from you.
For applicants with more than 2 years experience working directly within diagnostic imaging in a reception role, with good knowledge of RIS/PACs and the overall process, we also offer an accelerated starting wage rate.
Working hours are usually Monday to Friday during the day. There could be opportunity for some evening and weekend work.

Job Duties:

• Receiving phone calls, electronic forms and faxes and scheduling patients for exams
• Answering patient inquiries in person and by phone
• Answering calls, returning calls and messages
• Communicating with referring physician offices
• Booking appointments & following up on missed appointments
• Checking and addressing incoming e-mails, reports, scans, faxes etc
• When working at the clinics, checking patients in, validating health card, verifying requisition, inputting requisitions

Requirements

• Ability to effectively and quickly use software
• Experience with using computers
• Great customer service
• Preferred Medical Terminology course.
• Preferred prior work in a clinical and patient serving environment
• Previous experience working in a diagnostic imaging center will be acknowledged in starting wage rate
• Punctual & pristine attendance record

Skills

• Computer skills and familiarity with electronic medical records
• Works well in a team and independently
• Good decision making skills, works well under pressure and a fast learner.

Job Type: Full-time
Pay: From $18.30 per hour
Expected hours: 37.5 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application question(s):

• This is a full-time role. Will you be able to commit to this schedule?
• The role has a starting wage rate of $18.30 per hour and this is not negotiable unless you have recent direct experience working in a community based healthcare clinic. Is this wage rate acceptable?
• The role will be located primarily at a clinic in south Burlington Ontario but may require attending other clinics in Burlington and Oakville. Will you be able to travel to these various work locations?

Work Location: In perso

• Receiving phone calls, electronic forms and faxes and scheduling patients for exams
• Answering patient inquiries in person and by phone
• Answering calls, returning calls and messages
• Communicating with referring physician offices
• Booking appointments & following up on missed appointments
• Checking and addressing incoming e-mails, reports, scans, faxes etc
• When working at the clinics, checking patients in, validating health card, verifying requisition, inputting requisition