Clinic Services Coordinator ( Medical Center - Al Khobar ) at Al Moosa Career Portal

Khobar, Eastern Province, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Greeting, Appointment Scheduling, Insurance Eligibility Verification, Data Entry, Electronic Record Management, Billing, Customer Service, Telephone Etiquette, Email Communication, Confidentiality Maintenance, Teamwork, Typing Skill, Computer Knowledge, Coordination

Industry

Hospitals and Health Care

Description

Duties and Responsibilities: -Greets the patient and courteously ask for his/her complaints. -Schedule upcoming appointments and confirm scheduled appointments every day. -Identify patients by requesting their national ID/ Iqama and patient full name. -Ask for a type of coverage (Cash, Insurance, Aramco). If the patient is Insurance, to check eligibility of coverage at the supported platforms. -Scans patient Identification and enter it in the patient electronic record. -Create new patient file for clinic visit. -Charge services entered by the physician. -Provides assistance to the patient whenever needed for location of Pharmacy, Laboratory, Radiology department and other areas in the hospital. -Schedule re appointments or refer the patients to another clinic upon receiving notice from the clinician that he/she will not be available at the due appointment time. -Answer department Telephone/Phone calls and texts, using correct salutations and telephone etiquette. -Ask patients if they need to Print invoice bills. -Receiving or replaying an email from our department regarding updating information. -Discuss cost of service, insurance coverage and payment options with patients. -Work as a team player to ensure patient receive the best service. -Maintain quality service. -Maintain a clean and neat reception area. -Informing patients about delays and the approximate waiting time. -Follow orders from superior. -Professional manner and appearance. -Updating and verifying patient information at every visit. -Respect patient rights by maintaining their confidentiality. -Data entry tasks that are related to the provided services. -Provide personalized coordinated care, and support for staff and families. -Treat people with dignity, compassion, and respect despite their religion, color and background. QUALIFICATIONS: -Diploma /Bachelor’s degree. PROFESSIONAL EXPERIENCE: -At least 1year experience working as a receptionist. -Typing skill and computer knowledge is essential.

Responsibilities

The coordinator is primarily responsible for greeting patients, managing appointments, verifying insurance coverage, processing service charges, and assisting patients with navigation within the medical center. This role also involves handling communications, maintaining accurate patient records, and ensuring high-quality service delivery at the reception area.