Clinic Services Rep at VIRGINIA MASON MEDICAL CENTER

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

32.07

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Appointment scheduling, Medical terminology, Patient coordination, Communication, Organizational skills, Multi-tasking, Detail oriented, Interpersonal skills, Proactive approach

Industry

Hospitals and Health Care

Description

Where You’ll Work Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. Job Summary and Responsibilities As a Clinic Services Rep, you will be a central figure in our ambulatory clinic, ensuring every patient feels respected and comfortable through seamless coordination and attentive service. Every day, you will expertly manage calls, schedule appointments, room patients, and coordinate daily schedules, while also processing revenue, communicating test results, and warmly addressing patient concerns. Your work will continually leverage the Virginia Mason Production System to enhance efficiency and patient safety. To be successful in this role, you will combine exceptional interpersonal skills, a proactive and organized approach, and a deep dedication to customer satisfaction. You will be passionate about positive patient experiences and thrive in our collaborative, innovative clinic environment. Job Requirements Required Please note this is a full time position (40 hours per week) Six (6) months customer service or medical setting experience or Associate degree Professional demeanor with a positive, upbeat attitude Excellent organizational and interpersonal communications. Detail oriented with ability to multi-task. Capable to work independently with minimal supervision. Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physicians Preferred Knowledge of medical terminology

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Responsibilities

The Clinic Services Rep manages daily clinic operations including scheduling appointments, rooming patients, and coordinating schedules. They also process revenue, communicate test results, and provide attentive service to ensure a positive patient experience.