Clinic Supervisor at AIA Group Ltd

Santa Rosa, Laguna, Philippines -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinic Management, Staff Supervision, Performance Evaluation, Root Cause Analysis, Training and Coaching, Operational Monitoring, Scheduling, Complaint Investigation, SOP Implementation, Resource Coordination

Industry

Insurance

Description

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality. MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement. MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy: Supervises all clinic staff to ensure smooth clinic operations of all sections. DUTIES & RESPONSIBILITIES • Daily monitoring of attendance and ensures fast and efficient delivery of service to patients. • Coordinates with doctors and dentists regarding daily attendance and changes in their schedule. • Collates and reviews all reports of his/her subordinates prior to submission to Senior Supervisor. • Ensures the availability of accurate and timely results. • In-Charge of training of new staff on his/her specific role in the clinic, regarding clinic SOP, and use of clinic management system. • Performs re-training and coaching of existing staff regularly or as needed. • In-Charge of doing performance evaluation of his/her subordinates for submission to senior supervisor. • Coordinates with other Clinic Heads for any endorsements as needed. • Attends department meeting with other Clinic Heads and other meetings as required. • Coordinates with suppliers of clinic machine/equipment for any issues encountered as needed. • To render overtime, if necessary, after regular working hours even during non-working days due to workload. • Performs initial investigation of NFC/NCs or complaints received involving his/her subordinates. • Perform Root Cause Analysis and give appropriate correction and corrective action. • Performs other related tasks incidental to the work described herein. At MediCard, we believe that diversity and inclusion are essential to fostering innovation, collaboration, and growth. We are committed to creating a workplace where everyone, regardless of gender, race, ethnicity, age, sexual orientation, disability, or any other characteristic, feels valued and empowered to contribute their unique perspectives and talents. Our inclusive hiring practices ensure that we attract, hire, and retain the best talent from all backgrounds. We strive to provide equal opportunities for all candidates and promote a culture of respect, fairness, and transparency. We are dedicated to continuously improving our processes and policies to eliminate biases and barriers, ensuring that every employee has the support and resources they need to thrive. MediCard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join MediCard Now! You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA

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Responsibilities

Supervise all clinic staff to ensure smooth operations and efficient service delivery to patients. Manage staff training, performance evaluations, and coordinate schedules for doctors and dentists.