Clinic Supervisor at AIA Group Ltd

, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinic Operations, Staff Management, Patient Care, Procurement, Clinical Competency, Patient Record Management, Customer Service, Problem Solving, Microsoft Office, BLS Certification

Industry

Insurance

Description

FIND YOUR 'BETTER' AT Blue Care We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you. About the Role Responsible for overseeing the day-to-day operations of the clinic, ensuring efficient and effective delivery of patient care. As the supervisor, the incumbent will be accountable for managing the nursing and healthcare assistant staff, fostering a collaborative and patient-centered work environment. This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.Responsibilities Oversee day-to-day clinic operations from administration to manpower arrangement Support the clinic operations, including blood-taking, dispensing, ECG, report abnormal vital signs, treadmill, etc. Work on procurement and maintain good level of clinic equipment and medical consumable goods Provide guidance, training and support for all clinic staff within the clinic Supervise and ensure all clinic staff are clinically competent to deliver clinical duties and monitor their performance Maintaining accurate and up-to-date patient records & documents Providing excellent customer service to patients Performing other administrative duties as assigned by Clinic Manager Requirements: Diploma or above with minimum 3 years of solid In-Charge experience in out-patient clinics Holder of BLS certificate License of health care assistant is a must Experience in check-up services is a plus Strong communication and problem-solving skills Proficiency in Microsoft Office applications including outlook, words and excel Fluent in Cantonese with good English skills; proficiency in Mandarin is a plus Immediate available is highly preferred Others: You are required to obtain relevant license if your job involves in regulated activities Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA

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Responsibilities

Oversee daily clinic operations, including administration, manpower arrangement, and the delivery of patient care. Manage nursing and healthcare assistant staff while ensuring clinical competency and maintaining medical equipment and supplies.