Clinical Account Executive (Tampa) at CDX Diagnostics, Inc.

Suffern, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Communication, Training Delivery, Account Management, Relationship Building, Reimbursement, Workflow Integration, Sales Execution, Customer Support, Problem Solving, Client Retention, Utilization Efforts, CRM Management, Operational Duties, Report Preparation, Trade Show Participation

Industry

Medical and Diagnostic Laboratories

Description

Position Overview CDx Diagnostics is seeking a Clinical Account Executive (CAE) to promote and support WATS3D, a cutting-edge diagnostic platform for early detection of esophageal precancer. The CAE will drive clinical adoption and operational success across a defined territory, supporting gastroenterology practices of all sizes. This field-based role combines clinical training, customer support, and sales execution to ensure proper implementation and sustained use of WATS3D. The CAE acts as a key relationship-builder, educator, and problem solver, directly impacting both customer satisfaction and revenue growth. Key Responsibilities 1. Clinical Implementation & Workflow Integration * Deliver clinical education and hands-on training for physicians, nurses, and staff. * Ensure WATS3D is embedded within the patient care journey, from referral to post-procedure follow-up. * Address billing, reimbursement, and workflow logistics to minimize friction. * Provide in-office support to troubleshoot adoption and usage issues. * Serve as a clinical expert and trusted point of contact across accounts. 2. Territory Support & Sales Execution * Partner with RSM to execute tailored territory growth plans. * Support onboarding and ramp-up of new GI practices. * Conduct long-cycle sales planning, stakeholder mapping, and volume forecasting. * Identify and engage decision-makers, handle objections, and promote adoption. 3. Customer Relationship Management * Build and maintain strong relationships with providers and staff. * Proactively manage client retention and utilization efforts. * Collect field insights and share with internal teams to shape strategy. 4. Operational & Administrative Duties * Maintain accurate records in CRM and other IT systems. * Monitor specimen flow and adherence to collection/billing protocols. * Prepare reports, participate in internal initiatives, and attend trade shows. Key Competencies * Strong clinical communication and training delivery * Proven account management and relationship-building skills * Solid understanding of reimbursement and workflow integration * Ability to prioritize and plan within a territory-based structure * High ownership, responsiveness, and execution focus Why Join CDx Diagnostics? * Make a real difference in early cancer detection * Empower GI practices with innovative diagnostics * Be part of a mission-driven, growing organization * Contribute to commercial success while improving patient outcomes Additional Notes * This is not a comprehensive task list; duties may evolve. * CDx Diagnostics is an equal opportunity employer. * We participate in E-Verify.

Responsibilities

The Clinical Account Executive will deliver clinical education and training, ensuring the WATS3D platform is integrated into patient care workflows. They will also build relationships with healthcare providers and support sales execution within their territory.