Clinical Administrative Assistant

at  University Hospitals

Description
Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

Essential duties include:

• Maintains the patient record (in written and/or electronic format.
• Facilitates communication and efficient unit/department operations.
• Orders supplies.
• Demonstrates knowledge and use of available resources and communication tools.
• Maintains awareness and control of reception desk and surrounding area.
• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers.
• Takes responsibility for self -development and supports a learning environment.
• Displays commitment to the mission of the hospital and its values.

Qualifications

• High School Diploma or Equivalent
• 1 to 2 years of experience in a clinical setting with secretarial experience or 1-2 years’ experience in secretarial work required.
• Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic.
• Ability to complete tasks with minimal supervision.
• Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills
• Proficient computer needs with the ability to grow and adapt to new technologies.

• Maintains the patient record (in written and/or electronic format.
• Facilitates communication and efficient unit/department operations.
• Orders supplies.
• Demonstrates knowledge and use of available resources and communication tools.
• Maintains awareness and control of reception desk and surrounding area.
• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers.
• Takes responsibility for self -development and supports a learning environment.
• Displays commitment to the mission of the hospital and its values