JOB DESCRIPTION

In this role, you have the opportunity to significantly contribute to growing our Cardiac Ultrasound business, customer satisfaction and after sales support. You will do this by demonstrating the Philips Cardiac Ultrasound products and training new and existing users on our Ultrasound equipment to ensure full appreciation of its use. You will work with a broad spectrum of stakeholders and customers and play a pivotal role in the ongoing success of our Ultrasound business.
This position is for North London / East Anglia regions, remote based and you must be willing to travel and at times support others within the wider team. Whether coming from a pure clinical background or having already made the shift in to the commercial world, your clinical experience within cardiology and customer centric approach will be highly valued.

• Demonstration of Cardiac Ultrasound products at customer sites or hospitals and at conferences/exhibits. Assisting Sales Specialists by providing specialist support to ensure that all equipment is demonstrated to best advantage.
• You will manage post sales customer product training both at customer sites/hospitals and at Philips customer optimization days.
• Following training schedules for the complete range of equipment and train customers in the use of our Ultrasound products and to provide a formal applications report on completion of all applications visits.
• You will maintain contact with existing users ensuring ongoing customer satisfaction and confidence in using Philips Ultrasound equipment.
• You will ensure all clinical applications training, with both new and existing Ultrasound customers, aligns with the Company’s Quality Policy.
• Providing feedback to business/marketing management with information on reference sites system performance, competitors’ products, customer reactions and sales initiatives.
• Liaising with the Product Management Group’s applications team to ensure that the latest Ultrasound information is available for Users, including attending international meetings where appropriate.
• Providing support at courses delivered by our key accounts/customers.
• Assisting the Business Line Manager in all aspects of marketing, sales and promotion of our Cardiac Ultrasound equipment and provide specialist sales support to the account managers when required.