Clinical Application Specialist

at  GE Healthcare

JOB DESCRIPTION SUMMARY

As the Clinical Applications Specialist at GE HealthCare you will be responsible for providing the clinical support during the sales process for the IGS product range mainly ANZ and expandable to support other AKA Zones.
OUR IGS ( Image Guided Therapies ) Portfolio has wide range of products. Our purpose is to make a positive difference in people’s lives by enabling minimally invasive procedures that are safer and more effective for patients, while also more accessible and routine for clinicians. Using our portfolio of brands (IGS) to deliver the most clinically relevant solutions, we seek to provide an unmatched experience for surgeons and interventionalists everyday.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

JOB DESCRIPTION

Responsibilities may include providing the required pre-sale product demonstrations (or clinical trial support) as well as post-sale installation, training and/or customer service activities to support sales objectives.

QUALIFICATIONS:

• Bachlor degree in Medical Imaging
• Not less than 4 years of experience in the intervention Labs( Cathlab )
• Willingness to travel extensively within ANZ and AKA
• Clinical experience in large hospital/university setting preferred
• Strong presentation skills (public speaking and lecture experience desired)
• Demonstrated ability to understand and present complex material in understandable terms
• Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
• Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
• Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
• Team oriented with a customer satisfaction mindset
• Ability to multi-task effectively and manage multiple priorities at one time
• Willingness to be flexible/adapt to changing work environments
  GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Flexible working options and flexible hours
• Competitive salary
• 5 weeks leave (ask about “take 5")
• Generous leave & family policies
• Long term career opportunities (locally and globally)
• Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!

• Providing expertise anywhere from product demonstrations, to implementation and on-going support.
• Developing, coordinating and delivering product training to customers and build solid customer relationships.
• Become recognized expert in product/clinical technical competencies, answer a wide range of questions concerning software and clinical applications.
• Producing well-written post-training reports and provide regular feedback on customer satisfaction and needs.
• Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
• Improve customer satisfaction and install base retention through continuing education on optimization of equipment utilization by customer
• Support trade shows and professional conferences with educational training
• KOL Management with product and sales teams