Clinical Application Specialist – Remote (CA or AZ-Based) at Visionix USA Inc

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Application Specialist, Ophthalmic Technology, Customer Education, Presentation Skills, Data Transfers, System Networking, Troubleshooting, Training, Customer Service, Regulatory Compliance, Technical Proficiency, OCT Technologies, Refractive Technologies, Eye Anatomy, Clinical Research, Installation

Industry

Medical Equipment Manufacturing

Description

Description Company: Visionix USA Location: Remote (Must reside in California or Arizona) Travel: 100% of the time About the Role We are seeking a highly skilled and experienced Clinical Application Specialist (CAS) to join our team. This is a remote role with frequent travel across the United States. The ideal candidate is a certified ophthalmic technician or clinical educator with strong presentation skills, a deep understanding of ophthalmic technology, and a passion for customer education and support. As a Clinical Application Specialist, you will be responsible for delivering a best-in-class installation and training experience to customers across the U.S. This includes hands-on setup, clinical education, and ongoing support for Visionix and Optovue product lines. Requirements Key responsibilities include Unpack, Install, configure, and train customers on a variety of diagnostic devices, including: Visionix systems (VX650, VX130+, VX120DE, VX110, VX65, EyeRefract) Optovue OCT systems (iVue80, iScan80, iFusion80, Solix) Nexy, WAM-5500, and additional systems as the portfolio grows Deliver product training to physicians and staff to ensure proper usage and optimal patient outcomes Perform data transfers and system networking (in collaboration with customer IT teams) Troubleshoot installation or setup issues and escalate as needed to service or R&D teams Support the sales team with the installation and clinical issues. Manage and book all travel arrangements in accordance with company policy Complete and submit training documentation in a timely manner (within one week) Provide outstanding customer service and act as a clinical resource post-installation Support trade shows, international client training, and clinical research data collection Assist with the tracking of installation and training paperwork to keep outstanding compliance with regulatory. Assist in the development of training materials (written and video) Represent the Clinical Applications department in product development and internal meetings Maintain professionalism and a clean, organized installation area Stay adaptable with evolving product lines and new technologies Extensive travel will be required. (Including some weekends) Assist in other projects or duties, as requested Qualifications A.S. degree or equivalent experience required 10+ years of clinical experience in optometry or ophthalmology 5+ years as a Clinical Application Specialist preferred JCAHPO COT or COMT certification required Advanced knowledge of OCT, refractive technologies, and eye anatomy/physiology Strong presentation and training skills across varying education levels Technical proficiency in Microsoft Windows and networking Must be able to lift 50 lbs and travel frequently Valid US driver’s license, reliable transportation, and the ability to use personal credit cards for reimbursed travel expenses Fluent in English (written and spoken) Why Join Visionix USA? Be part of a cutting-edge global company in the eye care tech space Work with innovative products that make a difference in patient care Collaborate with a dynamic and supportive team Gain exposure to leading clinicians, universities, and industry events Benefits Competitive salary and full benefits package 401(k) Retirement Plan Medical, dental, vision, life, and disability insurance Paid Time Off (PTO) Equal Opportunity Employer We are an Equal Employment Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability.

Responsibilities

The Clinical Application Specialist will deliver installation and training experiences for Visionix and Optovue products across the U.S. Responsibilities include hands-on setup, clinical education, ongoing support, and troubleshooting for diagnostic devices.