The Clinical Application Specialist, Ventilation is responsible for providing clinical customer support by interfacing with sales, technical personnel, and other Nihon Kohden team members to effectively implement Nihon Kohden NKV Series Ventilator Systems into customer sites. The Clinical Application Specialist will interact directly with the customer by supporting Evaluations for Clinical Acceptance and product installations at customer sites, provide advanced clinical ventilation application information and training, as well as provide clinical customer support including but not limited to phone or on-site support. Clinical Application Specialist will coordinate projects from assignment to completion and guide Customer and Nihon Kohden resources to ensure projects are successfully implemented and meet customer expectations.

EDUCATION / CERTIFICATION / EXPERIENCE REQUIRED

• Master’s or Bachelor’s degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree
• Valid unrestricted respiratory therapy license issued within the United States
• Active NBRC Registered Respiratory Therapist (RRT) Credential
• Valid driver’s license and good driving record are required
• 3+ years of experience in critical patient care to include neonatal, pediatric, and adult patient populations.
• Well-rounded critical care ventilator experience, with a strong knowledge of cardiopulmonology and the ability to troubleshoot complex critical respiratory ventilation issues.
• Level and compensation depend on location, experience, education and skills

• Reviews all training materials, achieves a score of 90% initially and then annually on Product Knowledge Assessment, as well as to be an expert on the operation of the NKV Series Ventilator Systems, which includes being able to teach end-users how to use and apply the device on patients.
• Ensures delivery of equipment, itemization of contents, electrical testing by hospital’s Biomed and any other requirements have been completed, prior to start of Evaluation for Clinical Acceptance or new product installation, as well as providing on-going and documentation.
• Provides ongoing clinical customer support either in person or by telephone.
• Makes travel arrangements according to company policies and completing expense reports within designated timeframe.
• Remains clinically knowledgeable and competent and for maintaining an active respiratory therapy license and Registered Respiratory Therapy Credential.
• Develop, update, and distribute documented project plan based on Customer “Kick Off” meeting(s) and Nihon Kohden resources. The key elements of the plan will include agreed upon specific deliverables, parties responsible for execution, associated timelines and current status of all assigned accounts.
• Proactively advise, coordinate, and communicate between Customer and all necessary Nihon Kohden resources to resolve complex Ventilation team issues to ensure timelines are met.
• Adhere to all company policies, procedures, and business ethics codes.
• Duties may be modified or assigned at any time based on business need.