SKILLS:

• Strong relationship-building and communication skills, effectively conveying complex concepts and driving standards and best practices
• Ability to work in a highly dynamic, fast-paced environment with aggressive project timelines and continual client delivery
• Ability to learn new concepts and integrate varying inputs, comprehend the intent of a client’s needs, and help shape the solutionExperience with business process modeling products, including Microsoft Visio
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  Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
  Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
  As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
  Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
  Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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• Operational implementation and adoption of new business processes spanning one or more institute, facility, or business unit. Work closely with the clinical digital team and the rest of the implementation team to ensure proper delivery of the solution. Work closely with operational change management team to ensure business process changes are properly understood and documented for use in Digital Learning platform (DLPs) that will be used for client training. (30%)
• Develop and maintain business process flows, value stream maps, and reference architectures for single product areas. Create conceptual models demonstrating how people, process and technology interoperate within the organization. ( 20%)
• Monitor industry trends in care delivery settings for both architecture and business capabilities, identifying opportunities to enhance the framework and value streams through modifications, expansions, and product enhancements. (10%)
• Business process re-engineering driven from business process activities leveraging health system industry best practices. Work with internal product/programs to validate business decisions when needed. Lead the development and update of artifacts detailing capability gaps that may impede the business strategic positioning from reaching full and required potential. (10%)
• Consult and collaborate with stakeholders that contribute to the health system’s Clinical Technology Architecture. (10%)
• Support one or more product areas in developing a multi-year technology strategy and roadmap for the customer for new/changed technology solutions, anticipating potential impacts on business processes, structures and governance. (10%)
• Represent the care delivery organization to outside vendors, suppliers, and business partners. Assist in defining terms and conditions in Contract Management for Technology Acquisitions and Out-Sourcing Arrangements.(10%)Other duties as assigned or requested.