Clinical care coordinators:

• co-ordinate service to each client based on authorization and service plans,
• respond to client concerns, by phone and in person,
• arrange and attend client meetings, maintain client files with current information, and documentation in accordance with organization policies and procedures,
• report unusual occurrences and conduct root cause analysis,
• conduct initial client visit and home assessment checklist and survey clients annually,
• conduct in field visits with health care aides, twice per year, and
• plan and schedule workers according to client needs, organization procedures, and funding requirements.

Qualifications:

• a degree or diploma in nursing or practical nursing (current, active registration with a professional licensing body (CLPNA, CARNA) is considered an asset),
• a minimum of 2 years of experience in care coordination or case management,
• excellent organizational and administrative skills, and
• excellent communication skills; verbal and written.

Clinical care coordinators:

• co-ordinate service to each client based on authorization and service plans,
• respond to client concerns, by phone and in person,
• arrange and attend client meetings, maintain client files with current information, and documentation in accordance with organization policies and procedures,
• report unusual occurrences and conduct root cause analysis,
• conduct initial client visit and home assessment checklist and survey clients annually,
• conduct in field visits with health care aides, twice per year, and
• plan and schedule workers according to client needs, organization procedures, and funding requirements.

Qualifications:

• a degree or diploma in nursing or practical nursing (current, active registration with a professional licensing body (CLPNA, CARNA) is considered an asset),
• a minimum of 2 years of experience in care coordination or case management,
• excellent organizational and administrative skills, and
• excellent communication skills; verbal and written.