Clinical Clerk - Casual - Carlingview Manor at Extendicare

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical Skills, Administrative Skills, Telephone Manner, Customer Service, Organizational Skills, Communication Skills, Time Management, Microsoft Office Suite, Filing, Scheduling, Report Preparation, Transportation Booking, Quality Improvement, Ethics, Integrity

Industry

Hospitals and Health Care

Description

Job Description Clinical Support Clerk Mission: Reporting to the Director of Care (DOC), the Clinical Support Clerk is responsible for a variety of clerical/administrative functions supporting the Director Of Care and the home. Key Responsibilities: • To respond to incoming telephone lines and take and relay messages as required; • To greet visitors and directs them as appropriate; • To assist with resident information on lab requisitions; • To maintain or assist in maintenance of resident records /files; • To perform filing assignments for the DOC; • To assist with labeling of resident's belongings; • To prepare and post the nursing schedule under the direction of DOC; • To update and maintain the schedule daily, including calling staff; • To input changes to the staff schedules daily and present to DOC for approval; • To carry out various clerical duties and prepare reports or manuals as required; • To book ambulances and other transportation at the request of Registered staff; • To ensure resident satisfaction and continuous quality improvement initiatives are promoted; • To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it; • To work in a position of trust with vulnerable adults (residents); • To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct; • To complete all other tasks as assigned. Qualifications: • Health Care Aide certificate preferred • Basic clerical/administrative skills • Pleasant telephone manner with strong customer service skills • Excellent organizational and communication skills • Ability to deal with tight timelines • Experience with Microsoft office suite of applications • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one What Extendicare has to offer: At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect: • Continuous mentorship, support for life-long learning and growth opportunities • Opportunities for advancement and career growth within the organization • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work. • Employee Family Assistance Program. Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better. Time Type Part time Compensation Details Compensation will be discussed during the recruiting process. At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve. We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us. Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.

Responsibilities

The Clinical Support Clerk manages clerical and administrative functions supporting the Director of Care, including handling incoming calls, greeting visitors, maintaining resident records, and preparing nursing schedules. Key duties also involve assisting with resident information, booking transportation, and promoting resident satisfaction and quality improvement initiatives.